Privacy Policy
This privacy policy will explain how Thanet Guide uses the personal data we collect from you when you use our website.
What data do we collect?
Thanet Guide collects the following data:
- Analytics data to help us understand how you use the site
- Personal identification information (username, email, etc.) when opening an account
- Geo information when using our "Nearby" functionality
How do we collect your data?
You directly provide Thanet Guide with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Use or view our website via your browser’s cookies.
- Toggle-on "Nearby" to filter search results and listings (the data is deleted when you turn "Nearby" off).
How will we use your data?
Thanet Guide collects your data so that we can:
- Manage your account.
- Temporarily know your location to offer nearby search results and offer guided routes to chosen places.
We do not share your data.
How do we store your data?
Thanet Guide securely stores your data.
Marketing
We don't send any marketing emails.
What are your data protection rights?
Thanet Guide would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Thanet Guide for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Thanet Guide correct any information you believe is inaccurate. You also have the right to request Thanet Guide to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Thanet Guide erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Thanet Guide restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Thanet Guide’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Thanet Guide transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@thanetguide.co.uk
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit allaboutcookies.org.
How do we use cookies?
Thanet Guide uses cookies in a range of ways to improve your experience on our website, including:
Analysis – Thanet Guide uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address.
- [_ga*] Google Analytics, understanding how you use our website
- [_cl*k] Microsoft Clarity, understanding how you use our website
Functionality – Thanet Guide uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include your location.
- [heading] positioning direction; deleted when you turn off Nearby results
- [latitude] positioning latitude; deleted when you turn off Nearby results
- [longitude] positioning longitude; deleted when you turn off Nearby results
- [speed] positioning speed; deleted when you turn off Nearby results
- [userid] Keeping you signed in when you have an account
Privacy policies of other websites
The Thanet Guide website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Thanet Guide keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on (added use of [_cl*k] cookie).
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Thanet Guide has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Website: ico.org.uk
How to contact us
If you have any questions about Thanet Guide’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@thanetguide.co.uk
The site contains public sector information licensed under the Open Government Licence v3.0.